What Are the Major Challenges Faced by the Course Developers in the Product Training Sessions?

Nowadays, product training is an important aspect of the big corporate houses. In fact, organizations want their employees to have an in-depth knowledge of their products and services, so that they can deliver their best. However, different people require training for different purposes. For example, sales people require product training, so that they can convince the prospective customers about the benefits of using such products. Furthermore, customer care representatives also need to have product knowledge to make presentations to existing customers about the changes and modifications made in the product. Keeping all these requirements in mind, the Elearning course developers have designed the product training programs so that it fits to all at an ease. Depending on the complexity of the products and their respective usage, the Elearning training program varies. However, in spite of their best efforts, the training program developers are faced with various challenges. Let's take a look at these Learning objectives are not clear In developing a product training module, identifying the learning objectives becomes difficult. Hence, before you start to develop any learning program, it is essential to conduct a need analysis. If the learning objective is not clear to the instructional designers, they won't be able to present it precisely. With a vague idea of the learning objective and the target audience, it would be extremely difficult for them to come up with an effective instructional strategy. Keep in mind that when it comes to product training, the approach of learning varies significantly as per the requirements of the target audience. Access to an SME or Multiple SMEs Many a times, training module developers do not have the access to the subject matter experts or SMEs. However, inputs from the SMEs are important for developing storyboards or product training courses. Since the subject matter experts may not be available at all times, the process of developing course modules slow down. Moreover, different products have a different product expert, which makes it difficult for the training developer to co-ordinate all information simultaneously. A significant drawback in this connection is the slowdown of designing study modules. Technical content is Highly Technical Product training is mostly used by the companies, which deal with a complicated products line. Naturally, product information will be highly technical and industry-specific. However, the learning content developer has to present all these information in such a way that it fits with the learning objectives as well as the requirements of the learners. Preparing learning content according to diverse requirements of the learners becomes difficult. According to industry experts, these challenges need to be addressed effectively, while designing product training courses. Course modules should be short and relevant for learners to grasp the content quickly, without facing any difficulty.